13 years ago we bought our first vehicle from South Commercial after my children and I were in an accident that totaled our van. Since then, we have bought 9 cars vehicles (commuters, suv’s, and trucks). No other dealership has ever come close to the service these guys provide. Best car buying experience bar none!
Best car buying experience ever. I called ahead and they had everything set up and ready to go for me when I got there. I was in and out in less than an hour including test drive. The staff is extremely friendly and they are not at all pushy
I would like to start out with my recent purchase of a 2011 f250. Good looking truck to begin with and overall in good condition. They've got a wide variety of trucks ranging from work trucks to nice daily drivers. I was happy with how I wasnt swarmed by salesmen when I first arrived but instead greated as a friend and to just ask if I had any questions or would like to go for a test drive. After going through with the very easy straight forward purchase, I found out the A/C wasnt working. Made a single phone call and they were incredibly quick to respond to the problem. Being a past aircraft mechanic I knew how much of a pain the A/C system can be and at times costly. They did everything they could to resolve the problem as quick and efficiently as possible and even worked around my schedule which is almost unheard of nowadays. Their entire staff, sales to mechanic were incredibly friendly during the whole process. Not only do I recommend the auto sales they provide but I highly recommend their shop as well. Not only do you get great service when buying a vehicle from them but you also get an amazing discounted service plan when you do. I cant say enough about the support. Thanks again South Commercial Auto
As a first time buyer, I was expecting to get the notorious used car salesman run-around and sketchy sales tactics that we all hear stories about. My experience was completely the opposite here though! James was honest and straightforward, easy to work with, and got me a great deal with financing on my Rav4. I love that they're a family owned business. In general everyone seems easy-going but hard-working. They're way more personable here than I'd expect going to one of the bigger lots you hear advertised on the radio. I bought my car as-is with no warranty, but the check engine light came on while I was taking the Rav on its first drive home. Even though they technically didn't have to, I took it back up and they fixed the issue practically for free. They did right by me and when I'm in the market again (or know someone who is!) this will be the first place I check.
James and the crew were great. They found and delivered the exact truck I was looking for at a price I could afford.
I absolutely love this place. They always take care of me. I've bought 3 vehicles from them and anytime something comes up, they help me take care of it.
I wouldn't listen to some of those other reviews. These are used cars and your taking a gamble buying one. I don't care how good of a mechanic you are, you can't always predict when a vehicle is going to have trouble. If you can, you must be able to read minds or see into the future. South Commercial Auto sells hundreds of used vehicles and sometimes things go wrong. They can't predict everything. The question is, are they there for you and are they willing to help you out? The answer is yes. At least they have been for me.
I love this place and I won't buy a vehicle anywhere else. I highly recommend them.
Thanks Scott, Derek
I had a good experience here. Awesome group of people excellent service
I just bought from these guys and they made things really easy. They are straight shooters and I appreciated not having to filter through tacky sales pressure. I would recommend using South Albany Auto Sales. They are a family run business and they were gave us a great deal.
Shopping around for a truck on the internet and found one I liked. The truck was in Albany and they brought it up to Salem the same day so that I could look at it. They called me as soon as it arrived and when I came back, the pick up was ready for a test drive. The whole process was simple and easy and not what one would typically expect from a used car dealer. From start to finish, my experience was easy, straight forward and fair. Thank you to James Baxter, for helping me out. I'm enjoying the new pick up and give a thumbs up for this business
For over a year I had been looking for a new truck. After talking with a friend I gave south commercial auto a try. Do your self a favor don't go anywhere else. They are not your normal pushy car lot they have great selection of cars and trucks. I ended up buying the truck I wanted for a great price. Everyone that works for then is beyond nice and know what they are talking about. They also can work on your diesel truck and only use the best parts they can find. I am beyond happy and will come back down the road to buy again.
Excellent experience! No pretensions, no pressure. Got a great price on a great truck. They installed the after market tuning equipment I bought at the time of sale, on time, and professionally done. Had a slight problem, they took care of it quickly, at no charge.
Great place to buy a vehicle. Always helpful and willing to help in anyway. I buy all my vehicles from them and I wouldn't go anywhere else. They are located just off Interstate 5. On the east side of the highway. They have all kinds of vehicles and if you're looking for something specific they will try and find it for you. I would definitely highly recommend them to anyone. Thank you